Cookie Policy
How TimeHugs uses cookies and similar technologies on our website
Cookie Policy
1. Introduction
This Cookie Policy explains how TimeHugs uses cookies and similar technologies when you visit our website. It explains what these technologies are and why we use them, as well as your rights to control our use of them.
2. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile) when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences and settings.
3. Types of Cookies We Use
Essential Cookies
These cookies are necessary for our website to function properly. They enable basic functions like page navigation, access to secure areas, and authentication. Without these cookies, the website cannot function properly.
Performance Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They help us improve website performance and user experience.
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. They may be set by us or by third-party providers whose services we have added to our pages.
Marketing Cookies
These cookies are used to deliver advertisements that are relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns.
4. How We Use Cookies
Website Functionality
We use essential cookies to:
- Remember your login status and preferences
- Maintain security and prevent fraud
- Enable core website features
- Provide a consistent user experience
Analytics and Improvement
We use performance cookies to:
- Analyze website traffic and usage patterns
- Identify popular pages and features
- Diagnose and fix technical issues
- Improve website performance and design
Personalization
We use functional cookies to:
- Remember your language and region preferences
- Save your settings and customizations
- Provide personalized content recommendations
- Maintain your message builder preferences
Communication
We use marketing cookies to:
- Show relevant content and advertisements
- Measure the effectiveness of our marketing campaigns
- Understand which marketing channels work best
- Personalize your experience across different platforms
5. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. These include:
Analytics Services
We use third-party analytics services to help us understand how users interact with our website. These services may collect information about your usage patterns and device information.
Social Media Integration
When you interact with social media features on our website, those services may place cookies on your device. These cookies allow the social media services to track your activity across different websites.
Advertising Partners
We work with advertising partners who may place cookies on your device to show you relevant advertisements based on your browsing history and interests.
6. Managing Your Cookie Preferences
Cookie Consent Banner
When you first visit our website, you will see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your cookie preferences
Browser Settings
You can control and manage cookies through your browser settings. Most browsers allow you to:
- Block all cookies
- Accept only first-party cookies
- Delete existing cookies
- Set notifications when cookies are received
- Block cookies from specific websites
Cookie Preferences Center
You can access our Cookie Preferences Center at any time to:
- Review and change your cookie settings
- Withdraw consent for non-essential cookies
- View a detailed list of cookies in use
- Learn more about each cookie category
7. Cookie Duration
Different cookies have different lifespans:
Session Cookies
These cookies expire when you close your browser and are used for temporary functionality like maintaining your login session during a single visit.
Persistent Cookies
These cookies remain on your device for a specified period (ranging from days to years) and are used for remembering your preferences and settings across multiple visits.
Authentication Cookies
These cookies typically last for 30 days and help maintain your login status across sessions.
Analytics Cookies
These cookies usually expire after 2 years and help us track long-term usage patterns and website improvements.
8. Your Rights Regarding Cookies
Right to Consent
You have the right to choose whether to accept non-essential cookies. We will not place non-essential cookies on your device without your consent.
Right to Withdraw Consent
You can withdraw your consent for non-essential cookies at any time through your browser settings or our Cookie Preferences Center.
Right to Information
You have the right to know what cookies we use, why we use them, and how long they remain on your device.
Right to Object
You can object to the use of certain cookies, particularly those used for marketing purposes, without affecting your ability to use our website.
9. Impact of Disabling Cookies
Disabling cookies may affect your experience in the following ways:
Essential Cookies
Disabling essential cookies will prevent you from using our website properly, as core functionality will not work.
Functional Cookies
Disabling functional cookies may limit personalization features and require you to reset preferences each visit.
Performance Cookies
Disabling performance cookies won't affect your ability to use the website, but will limit our ability to improve it based on usage data.
Marketing Cookies
Disabling marketing cookies will not affect your ability to use the website, but may result in less relevant advertisements.
10. Updates to This Policy
We may update this Cookie Policy to reflect changes in our cookie practices, legal requirements, or new technologies. We will notify you of significant changes by:
- Updating the "Last Updated" date at the top of this policy
- Displaying a notice on our website
- Sending email notifications for major changes
- Updating our cookie consent banner
11. Contact Information
For questions about this Cookie Policy or our cookie practices:
Cookie-Related Inquiries
- Email: privacy@timehugs.com
- Address: Smartunex OÜ, Sepapaja 6, Tallinn 15551, Estonia
- Registration: Smartunex OÜ, 17283605
Data Protection Officer
For GDPR-related cookie questions, contact our data protection team at privacy@timehugs.com.
12. Regulatory Information
This Cookie Policy is designed to comply with:
- General Data Protection Regulation (GDPR)
- ePrivacy Directive
- California Consumer Privacy Act (CCPA)
- Other applicable privacy and data protection laws
This Cookie Policy is issued by Smartunex OÜ, a private limited company registered in Estonia under registration number 17283605.
Other Legal Documents
Acceptable Use Policy
Guidelines for acceptable use of TimeHugs's time-locked messaging service
Data Deletion Request
How to request deletion of your personal data from TimeHugs
GDPR Compliance Policy
How TimeHugs complies with GDPR and protects EU residents' data rights
Privacy Policy
How TimeHugs collects, uses, and protects your personal information
Terms of Service
Terms and conditions for using TimeHugs's time-locked messaging service