Acceptable Use Policy

1. Introduction

This Acceptable Use Policy outlines the guidelines for using TimeHugs's time-locked messaging service. By using our Service, you agree to comply with this policy in addition to our Terms of Service and Privacy Policy.

2. Acceptable Conduct

You must use TimeHugs responsibly and legally. Do not use our service to:

• Break laws or engage in illegal activities
• Harm, harass, or threaten others
• Distribute fraudulent or deceptive content
• Violate the rights of any individual or group

Your messages should be respectful, truthful, and appropriate for your intended recipients.

3. Content Guidelines

You are responsible for all content you create and send through TimeHugs. Ensure you have proper rights and permissions for everything you share. Do not send messages that:

• Violate someone's privacy or personal rights
• Infringe on intellectual property rights
• Contain inappropriate content without consent
• Include false or misleading information

4. Security and Access

Protect your account credentials and never attempt to access another person's account or our systems without authorization. Do not:

• Distribute malware or harmful code
• Interfere with our service operations
• Try to reverse engineer any part of our platform
• Exploit security vulnerabilities without reporting them

5. Commercial Use

TimeHugs is not for spam, scams, or unauthorized commercial activities. Do not:

• Send unsolicited commercial communications
• Create fake accounts or impersonate others
• Conduct fraudulent schemes or scams
• Exploit the service for commercial gain without authorization

6. Your Responsibilities

Use the service as intended and respect other users' rights and privacy. Maintain strong password security and notify us immediately if you suspect unauthorized access to your account. Report any security vulnerabilities you discover promptly.

7. Enforcement

We monitor the service for compliance and may take action when violations occur. Depending on the situation, we might:

• Issue warnings or requests for compliance
• Temporarily suspend access to the Service
• Remove or block offending Content
• Terminate accounts permanently
• Report violations to law enforcement authorities

8. Appeals

If you believe we've taken action against your account in error, contact our support team within 30 days. Provide details about your situation and we will review your case within 14 business days. You'll receive our decision in writing.

9. Reporting Violations

To report policy violations or inappropriate content, email us at legal@timehugs.com. Include detailed information and any available evidence. We investigate all reports and respond within 7 business days. Making false or malicious reports may result in account action.

10. Policy Changes

We may update this policy to address new security issues, legal requirements, or service improvements. We'll notify users of significant changes by posting updates on our website and sending email notifications. Major changes will be announced at least 30 days before taking effect.

11. Contact Us

For questions about this Acceptable Use Policy, please contact us at legal@timehugs.com.

This Acceptable Use Policy is issued by Smartunex OÜ, a private limited company registered in Estonia under registration number 17283605.